Session Terms

1. What NooPro Provides

NooPro provides one-to-one education guidance paid by the student or family. A session is a structured conversation about the student's situation, constraints, and goals. It is not an admission service, a seat reservation, or a decision made for the student.

• Understanding the student's situation, constraints, and goals.
• Discussing relevant options and trade-offs.
• Identifying questions that need verification.
• Creating a practical written next-step plan.

2. NooPro Clarity

NooPro Clarity is a one-to-one paid education guidance session. The fee is ₹499. Clarity includes the discussion and written next-step plan described above.

• Clarity does not choose a career for the student.
• Clarity does not declare a single institution as best.
• Clarity does not submit applications, control admissions, or hold seats.
• Clarity does not guarantee admission, scholarships, placements, rankings, or any other outcome.
• NooPro does not receive college commissions for a Clarity recommendation.

3. Guided Journey

Guided Journey costs ₹999. It includes one guidance session and 30 calendar days of independent admission navigation support after the session is conducted. The session has no fixed length. It continues until the relevant guidance discussion and doubts are reasonably complete.

• The 30-day support period starts when the session is actually conducted, not when the request is submitted and not when payment is made.
• Day 1 is the Asia/Kolkata calendar date of the conducted session.
• Support runs for 30 calendar days, using Asia/Kolkata dates.
• If a paid Clarity session has been conducted, an upgrade requested within 48 hours credits the ₹499 already paid. The student pays ₹500 more. The Guided Journey value remains ₹999.
• Guided Journey does not choose the institution, submit applications, hold a seat, or guarantee an outcome.

4. Booking and Payment

Submitting a request does not confirm the session. The request stays pending until a NooPro advisor confirms the slot. Payment is requested only after that confirmation. This website does not take payment through an online checkout.

• The student shares a plan, a preferred date, a preferred slot, contact details, and the guidance information needed for the conversation.
• The advisor confirms the slot manually.
• For a confirmed booking, payment must be received at least 6 hours before the scheduled session time.
• A session is not conducted before payment has been received.
• The fee is the plan fee shown for the session. These terms do not add a tax calculation.

5. Rescheduling and No-Show

A paid session may be rescheduled once. The reschedule before the session and the recovery after a missed session are the same entitlement, not two separate chances. The entitlement is used once the booking is successfully rescheduled.

• Before the session, the student may request that one reschedule if the request is made at least 12 hours before the scheduled session time.
• If the student does not attend and did not notify NooPro beforehand, they have 12 hours after the scheduled session time to contact NooPro and use that same reschedule.
• Example: a session scheduled for 10 October at 5:00 PM can be recovered by contacting NooPro until 11 October at 5:00 AM, and only if the reschedule has not already been used.
• Once the reschedule is used, there is no second reschedule, including after the new session is missed.
• If the student does not contact NooPro within the 12 hours after a missed session, the booking is a no-show. No refund is available and no further rescheduling is available.

6. Cancellation and Refunds

A student cancellation after payment is not refundable. It does not create a credit toward another session.

• If the student cancels after payment, NooPro does not refund the fee.
• If NooPro cancels a paid confirmed booking, the student is eligible for a full refund of the fee paid for that booking.
• Refunds are arranged by NooPro manually. These terms do not create an online refund checkout.
• A no-show, as described above, is not refundable.

7. Independence and Educational Outcomes

NooPro is paid by students and families. Guidance is independent and student-first. NooPro does not guarantee admission, scholarships, placements, rankings, or educational outcomes. NooPro does not receive college commissions for recommending an institution or course. A NooPro conversation does not mean NooPro makes the student's final decision.

8. Student Information and Responsibilities

The student, or the family booking on the student's behalf, is responsible for giving accurate contact and guidance information, and for attending the confirmed session or using the one reschedule within the times above.

• Share a reachable mobile number and email address.
• Tell NooPro about constraints and goals that matter to the decision.
• Contact NooPro at least 12 hours before the session to use the reschedule, or within 12 hours after the scheduled time if the session was missed and the reschedule is still unused.
• Check important claims, dates, fees, and eligibility on the official source before acting on them.

9. Legal Entity

The contracting entity for paid NooPro Clarity and Guided Journey sessions is Noopro Education Solutions Private Limited. The registered office is in Patna, Bihar, India. CIN: U85500BR2026PTC087201. PAN: AALCN9716E.